Waiting Time and Its Determinants at Patients' Registration Points: A Case Study of Federal Medical Centre, Bida, Niger State, Nigeria
A case study examining patient waiting times at registration points in Federal Medical Centre Bida. Identifies key determinants of prolonged waiting including staffing levels, workflow processes, patient volume, and record retrieval systems. Features direct time observation data and patient satisfaction surveys.
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What You Get
- Complete chapters 1–5 with references
- Time-motion study methodology
- Patient satisfaction questionnaire
- Statistical analysis with SPSS
- Evidence-based recommendations
Table of Contents
- 1Chapter 1: Introduction & Background
- 2Chapter 2: Review of Related Literature
- 3Chapter 3: Research Methodology
- 4Chapter 4: Results and Discussion
- 5Chapter 5: Summary, Conclusion & Recommendations
- 6References
- 7Appendices (Questionnaire, Time Observation Tool, SPSS Output)
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